Frequently Asked Questions

Outsourcing simply means bringing in an outside company or agency to manage specific operations instead of utilizing your in-house employees.

Offshoring takes outsourcing global by delegating tasks to international providers. Companies generally use this strategy to significantly reduce operational costs or to access highly skilled professionals worldwide.

Offshore outsourcing is simply hiring a third-party business located overseas to support your operations. By partnering with a global team like ours, you can cut your overhead by up to 70% compared to building an in-house team locally.

Global hiring broadens your reach to elite, specialized professionals while improving your operational speed, scalability, and cost-effectiveness. By tapping into international talent pools, you can cut hiring costs by up to 70% without sacrificing quality. For key roles requiring localized expertise, we also provide domestic recruiting to fill critical positions within the U.S.

The cost difference is primarily due to regional wage and operating cost differences, not lower quality. Many countries have highly skilled professionals and strong technical education systems, but their local cost of living is lower than in the United States.

By building teams in these markets, Skyld allows contractors to access qualified professionals at a lower cost while we handle recruitment, facilities, equipment, HR, payroll, and compliance. This structure allows you to reduce overhead costs while maintaining dedicated, full-time team members who work exclusively for their business.

This way, you can save up to 70% on overhead, while your new team members still earn a highly competitive, rewarding salary in their home country.

Our engagements operate on a month-to-month basis. We do not lock clients into long-term contracts. Instead, we focus on delivering consistent value so clients choose to stay with us.

Yes. All team members sign employment agreements that include strict data security and confidentiality obligations. These protections are also included in our client contracts to ensure your information remains secure.

We source professionals who match your preferred schedule, whether you need full coverage across U.S. time zones or just a specific overlap period. This guarantees seamless collaboration and operational continuity.

Yes. Build a dedicated, long-term extension of your team through our full-time placements. We prioritize full-time hiring to provide the stability, deep integration, and consistent high performance required for your most critical functions.

Yes, the staff work full-time 5 days per week, 9 hours a day (with a 1-hour lunch and 2 x 15-minute breaks).

We follow a structured recruitment process that includes technical screening, experience verification, and role-specific testing. Only candidates who meet our standards for communication, technical ability, and reliability are presented to clients for final selection.

Yes. You will receive a shortlist of qualified candidates and can interview them directly before making a hiring decision. This ensures you select someone who fits both your technical needs and company culture.

Yes. Your team members work exclusively for you and are 100% dedicated to your business. They are fully integrated into your systems, processes, workflows, and culture just like any in-house team member.

You manage their tasks, performance, and priorities just as you would with in-house employees. We simply handle recruitment, HR, payroll, and support, allowing you to focus on results while we manage the operational infrastructure. Think of them as an extension of your team, just offshore.

Your team works directly with you using the same tools you already use, such as email, Slack, Teams, project management tools, and any other software. They operate as a seamless extension of your internal team.

If a staff member leaves or does not meet expectations within the first 12 months, we will recruit and onboard a replacement without charging another setup fee.

Yes. Many clients choose to offer bonuses or incentives to motivate their team members. These payments go directly to the employee, and they receive the full amount that clears in our bank account after currency loss and bank fees (Skyld does not take a cut). We simply include the amount as a separate line item on your invoice.

Invoices are payable in USD. We provide bank transfer options that incur no transfer fees, or you may choose to pay via credit card (please note that standard processing fees apply).

We conduct a salary review semi-annually. Increases typically range from 5-10% depending upon performance or promotion. Any adjustment is first reviewed and approved by you before it takes effect.

This fee is required to start the recruitment process and helps to cover job posting, LinkedIn recruiter access, enterprise applicant tracking software, quality sourcing, candidate background checks, account creation, software setup, and staff onboarding.

Yes. The one-month security deposit is credited toward your final invoice if you decide to end the engagement. The deposit must be received before a formal job offer is issued to the selected candidate.

Yes. The monthly rate already accounts for standard sick leave, vacation leave, and public holidays. If a staff member exceeds their allocated leave, the applicable day rate will be credited to your next invoice.

Yes. Our teams operate on dedicated high-speed fiber internet supported by a fully redundant network. A secondary failover connection ensures maximum uptime and reliable performance.

Each team member is equipped with professional-grade hardware and secure systems, including:

• Premium business laptop (Intel Core i5 / Ryzen 5 with 16GB RAM and 512GB SSD)
• Dual monitors
• Windows Pro with BitLocker encryption
• Noise-cancelling headset

If your role requires specialized equipment, we can provide a custom quote based on your requirements.

We invest in staff well-being through structured retention programs, including team engagement activities and wellness initiatives. These programs help maintain high morale, strong productivity, and long-term staff retention, protecting the time and resources you invest in training your team.

Skyld acts as the official legal employer for the professionals we provide. We manage all employment contracts, payroll, tax compliance, and HR administration to ensure strict adherence to local labor laws. While you direct the day-to-day workflow and performance of your team, we absorb the legal and administrative burdens, allowing you to scale without the need to set up a foreign business entity.

Traditional EORs are SaaS platforms and focus only on the legal employment layer. Skyld includes EOR services but also provides recruitment, facilities, equipment, IT support, HR management, and staff retention programs.

In short, EOR handles employment paperwork. Skyld delivers the complete offshore staffing infrastructure.

Freelancer platforms are designed for short-term, project-based work with independent contractors who typically work with multiple clients.

Skyld provides full-time, dedicated professionals who work exclusively for your business. We manage recruitment, HR, payroll, and compliance so you can focus on managing your team and growing your company.